Temporary phone number

Should you need to contact us on Monday 28th September from approximately 09:00 - 13:00, please use this temporary number 0116 318 3937. Our usual phone number will be back in service following this time.

Customers

We work with local government and higher education organisations all over the world, large and small. Our low code platform means even the least technical of people can use our products.

We love working with our customers on their Jadu journey and experiencing their success, it’s something we’re very proud of.

Customer case studies

Birmingham

Birmingham City Council

An multi-award-winning website. 

Birmingham have our full suite of Jadu Continuum products, most recently implementing Jadu CXM. They’ve won multiple awards including the Webby Awards and the Lovie Awards for the design and usability of the website. In the first 2 months of implementing CXM they launched 29 workflow processes and had over 18,000 citizens sign up online. 

We were focused on ensuring the platform we chose for powering birmingham.gov.uk was modern, robust and could scale to a city the sheer size of Birmingham.

Chris Gibbs, Service Director for Customer Services.

Read: The Birmingham story    |    Website: www.birmingham.gov.uk

Desktop lichfield

Lichfield District Council

Lichfield launched a fully integrated automated platform using Jadu’s CXM system and within 4 weeks had 25,000 sign ups online and made over £1 million in sales due to their first case type (garden waste service). They’ve seen a huge channel shift of 82% online sign ups.

We chose Jadu Continuum CXM as it gives our residents direct access to requests and acts as a digital concierge. Being transparent and making sure everyone is in the loop, will play a big part in helping ensure that digital services become the preferred method of interaction between our residents, businesses and the council”.

Cllr Andy Smith, Cabinet for Revenues, Benefits & Customer Services, LDC.

Read: The Lichfield story    |    Website: www.lichfielddc.gov.uk

Swindon desktop

Swindon Borough Council

Swindon started their digital transformation journey in late 2017 starting with Jadu CMS and XFP. In 2017 they launched their first Jadu CXM digital service and within two days 1,300 subscriptions had been set-up and after 14 weeks, over 11,00 subscription sign ups. They now have over 67 case types in place and over 23,176 subscribers. 

We were receiving about 32,000 calls a month and processing about 7% online, we were working in traditionally expensive channels so we went out to the market to get help. We picked Jadu on the basis that they could implement the platform quickly and help us with our ambitions to shift online

Glyn Peach, Director of Digital Services, Swindon Borough Council.

Read: The Swindon story    |    Website: www.swindon.gov.uk

A few of our global customers

Customer logos
Customer logos

A few more great projects

image of Coventry homepage

Coventry City Council

Read the project profile
image of Worcestershire homepage

Worcestershire County Council

Read the project profile

Messiah University

Read the project profile
Royal Borough of Windsor and Maidenhead homepage

Royal Borough of Windsor and Maidenhead

Read the project profile
Southampton council screenshot

Southampton City Council

Read the project profile
Harborough's Homepage

www.harborough.gov.uk

Read the project profile
Dickinson screenshot

Dickinson College

Read the project profile
Angus Ahead homepage

Angus Ahead

Read the project profile
SRUC hompage

Scotland’s Rural College

Read the project profile
REQUEST MORE INFO

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Jadu Continuum

Web Content Management

Keep your customers up to date, create and publish engaging web content securely and easily and on all devices.

eForms and Payments

Build secure and easy-to-use online forms, with flexible integrations and end-to-end transactions such as applications or payments.

Case Management

Your own digital concierge, providing a seamless experience and effective digital customer self-service.