Jadu Academy

The next Jadu Academy will take place in Manchester Central on 2nd July 2018. We're nearly at full capacity - last chance to register before registration is closed on 22nd June 2018.


The Academy will be held in Manchester Central Convention Complex in the Cobden Rooms from 9am - 5pm.

Bob Brown - CIO Information, Communication and Technology from Manchester City Council will help open up the Academy during the keynote.

Detailed agenda to come soon but you can expect:

  • Keynote - Presented by Suraj Kika, Jadu & Bob Brown, Manchester City Council
  • Show and tell customer success stories from: 
    • Bob Brown, CIO - Manchester City Council
      Turning suppliers into partners

    • Cherie Root, Acting Corporate Director - Braintree District Council
      Creating a Digital Strategy: Get suppliers on board and Sell it Internally

    • Kathryn Halton, Website Co-ordinator - Pendle Borough Council
      Our Story of Transformation

    • Victoria Lawson, Director of Customer Services and Communications - London Borough of Hounslow 
      Why we moved from Lagan to MyAccount, CXM - for the customer!

    • Rebecca Peck, Head of Customer Experience - Royal Borough of Kingston upon Thames and London Borough of Sutton
      Delivering THE digital experience. 

  • Interactive product updates

As the last academy was a sell out event we recommend you reserve your tickets as soon as you can. Please cancel your ticket if you can no longer attend, it's important to give other customers the opportunity to come along! Final date for booking tickets is 22 June 2018.

Register your place today!

Partners Attending

What to expect from Jadu Academies

Jadu Academy is your chance to network, brainstorm and engage with peers to learn about and share best practice in implementing and developing digital services within your organisation.

Hear about some of the challenges others have faced and how they have overcome these to deliver what's best for users as we continue to channel shift.

You’ll have the opportunity to discover what’s new from Jadu as well as what's coming up, ask our team questions and make suggestions about what you would like to see from us in the future. 

Past Jadu Academies


Jadu Academy Birmingham, March 2018

The first Jadu Academy of 2018 took place at Maple House in Birmingham on 14th March 2018. Our biggest Academy yet. Focusing on digital transformation through Jadu Continuum solutions it proved a great success.


Jadu Academy in Musselburgh Scotland, November 2017

Another great Academy which included a variety of workshops and product updates plus customer stories from Kings Lynn and West Norfolk Council, East Lothian Council and Harrow Council. There was also a very enlightening presentation and demo on Machine Learning and the Jadu Companion App.


Jadu Academy in London, October 2017

A capacity audience joined us in London for the second major Academy of 2017. Partners and Integrations Hub were the themes of the day, in the keynote Jadu Group CEO Suraj Kika presented new services and product updates and introduced Methods and Liberata as CXM delivery partners.


Jadu Academy in Birmingham, June 2017

A capacity audience joined us in Birmingham for the first Academy of 2017. AI & Machine learning was the theme of the day, in the keynote CEO Suraj Kika, presents what organisations should do to prepare to be able to fully exploit the new technology.

Jadu Academy in Oxford, September 2016

There was plenty of excitement at this Academy. From live eye-tracking sessions delivered by our partner agency, Spacecraft Digital, to innovation games and brand new product features revealed. Featuring talks from Birmingham City Council and the Planning Portal.

Jadu Academy in Glasgow, October 2016

Held at the Dakota Eurocentral Hotel, we demonstrated Online Bookings, CXM and latest features in CMS with customer case studies.

Jadu Academy in Birmingham, March 2016

At this Academy we presented the brand new ‘MyAccount’ demonstrating how our product strategy focuses on digital customer self-service, ePayments and 'lite' CRM / Case Management. Guest speakers included Neil Lawrence, Digital Development Manager for Oxford City Council and James Peterson, Corporate Web Manager, London Borough of Wandsworth.

Jadu Academy in Manchester, April 2015

Jadu Academy Manchester was the fourth such event and the first of 2015. Speakers included RemployThe Highland Council and The City of Edinburgh Council.

Jadu Academy in Birmingham, November 2014

Richard Friend, Global Business Director started the day with an update on all things Jadu. Presentations came from Matt Culpin, Creative Director on our user centred design process. Tom Nickalls, Product Manager of CXM and Rachael Johnston, UX Designer with feedback and insight learned in the Eye Tracking sessions.

Jadu Academy in Scotland, June 2014

Jadu Academy Scotland focused on transactions, social media and delivering online services with presentations from Wyre Council and Coventry City Council.

Jadu Academy in London, March 2014

Jadu Academy London was very well attended, with a talk from Tony Welch, CRM and Web Programme Manager and Paul Johnson, Jadu Content Strategist.

Jadu Continuum

Content Management System

Reach out to your customers on any device with a highly secure, flexible and liberating publishing solution.

XForms Professional

Build efficiency into your services by connecting with your customers. Intelligent forms on all devices, providing rapid service transformation with flexible integration.

Customer Experience Management

Create and manage customer interactions and expectations in real time, keeping your customers informed and up to date.