'Responsive web design' provides a unique multi-channel customer experience for Harborough District Council
Harborough DC has adopted an innovative new approach to web design known as 'Responsive Web Design', to develop a web site that delivers a user experience that is 'unique' within the local government community.
University of Leeds delivers a new Accommodation web site to support the student recruitment experience
The University of Leeds has developed a new web site to support potential and existing students in selecting and managing their accommodation.
Sandwell Council develops Bin Day Finder application to deliver Waste Improvement objectives and savings
Sandwell Council has implemented 'Bin Day Finder' functionality within its core Jadu Content Management system to support the delivery of its Waste Improvement Plan.
Lichfield District Council develops ‘My Area’ - a widgetised system that provides ‘local information for local residents’
Lichfield District Council has developed an online service called 'My Area' that enables residents to rapidly gain access to a single source of information on a wide range of aspects on their local area.
Delivering the ‘Channel of Choice’ - the vision for online customer services for Kettering Borough Council
Kettering Borough Council has been very proactive in the modernisation of its customer facing services and the deployment of integrated online service delivery to achieve this. The council's vision for customer service is that all customer enquiries are resolved at the first point of contact.
Newport City Council has developed a 'one stop shop' customer service model for Streetscene services that makes it simpler for customers to engage with the council and is projected to generate potential savings of up to £1.7M a year.
The City of Edinburgh Council - web transactional capabilities prove the key to excellent customer service delivery
As part of the City of Edinburgh Council's 'Achieving Excellence' Customer Service programme, the Council has placed a high priority on delivering an integrated 'world class' customer experience.
The University of Leeds are rolling out Jadu Web Content Management right across the institution. Matthew Hoskins discusses the challenges and possible solutions in implementing organisational wide web content management across a massive, diverse institution.
“ The new Jadu CMS will provide a level playing field so that departments with low technical skills will have equivalent sites and capabilities to those with high technical skills.Matthew Hoskins, University of Leeds
The Alzheimer's Society are a global charity supporting research and care for sufferers of dementia, with an internationally important website, intranet and over 230 branch websites. Said Dajani was responsible for the selection and implementation of Jadu CMS across the organisation.