Secure ‘Government Strength’ hosting cloud managed services

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Jadu offer a complete managed hosted service, enabling a higher degree of intensive support and high-end server infrastructure with unparalleled service and resilience through our hosting partners Rackspace.

Installations exist on shared architectures and dedicated architectures ranging from a single server to clustered web servers with attached clustered database servers.

Jadu's managed hosting services deliver a much higher level of care and support than non-hosted systems, allowing Jadu engineers direct access to servers and support for both software and hardware environments on a 24/7 basis.

Jadu hosted customers also benefit from the substantial investments in security, with hardware and 24/7 human managed Intrusion Detection Systems (IDS) and proactive monitoring of server performance.

Managed infrastructures at a glance

  • Hardware Network Firewall with deep packet inspection to help prevent denial of service (DBOS)

  • Hardware and Software IDS with 24/7 human management, proactive monitoring and analysis

  • Automated security scans with reporting and alerting

  • Fully resilient private VMWare pool with better than 1 to 1 RAM contention for guaranteed performance and resilience

  • Network backups

  • Managed off-site backups

  • 24/7 proactive monitoring with emergency response

  • 24/7 data centre staffing and support

  • 24/7 data centre monitoring and secondary support

  • Automatic system patching

  • ISO27001 compliant Data Centres


The Jadu managed network at Rackspace has been engineered from the ground up to accommodate the high availability demands of outsourced solutions. The network capacity is currently at 6.3 Gbps aggregate bandwidth.

Connectivity
An entirely switched network employs Cisco 6500 chassis based switches running HSRP (N+1 hot failover) to ensure that data can be routed even in the event of device or link failure. Internet connectivity is provided via multiple links to Tier 1 bandwidth providers which, coupled with Cisco powered infrastructure, enables 100% network availability maintenance.

BGP4 Routing
The Jadu network runs the Border Gateway Protocol (BGP4) for best case routing. Each packet is evaluated and sent over the best route possible and through redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user.In the event of a network provider failure, packets leaving the network are automatically redirected through another route via a different provider.

Guaranteed packet delivery
To ensure network integrity, Jadu and Rackspace have put Service Level Agreements in place with various bandwidth suppliers, guaranteeing that all packets will leave the network at full speed therefore avoiding the typical peering arrangements where no one is accountable for lost packets at congested exchange points.

Bandwidth utilization
The Jadu managed network at Rackspace is running at approximately 20% capacity at peak times, allowing accommodation of even the largest spikes in traffic. Additional network capacity management mitigates against network degradation, even in the event of an outage from a network provider.

Network providers

  • AboveNet - a Tier 1 provider with a global optical network of 1.5 million fibre miles, renowned for their service, reliability and performance

  • Tiscali - providing strong European network coverage and presence in most major US peering points

  • Level 3 - operating one of the largest and most reliable communications and internet backbones in the world

  • Sprint - providing a global IP network with an excellent reputation for reliability

  • Verizon - coupled with MCI (Verizon Business) - a leading provider of advanced communications services for large organizations

  • Cable & Wireless - a world leading international communications provider - Network World recently ranked Cable & Wireless as having a top performing ISP network backbone delivering 'picture-perfect availability' with zero downtime and perfect uptime

  • LINX - largest exchange point globally measured in terms of its network and the internet routes which are directly accessible from its peering LAN allowing Jadu and Rackspace to directly connect to some of the major ISPs for the direct transfer of traffic without having to use a transit provider across the public internet


Premium Virtualized Environments
With a virtual infrastructure, you can reduce redundant resources without compromising performance. Unlike typical hosting structures, a virtualized environment provides flexibility to add or remove services depending on the requirements dictated by your business.

Virtualization enables your organization to extend recovery capabilities beyond systems that have been historically viewed as the most critical, enabling support for servers that may have been under-protected or vulnerable in the past.

Load balanced clusters can increase both performance and resilience while, if they are of an adequate size and configuration, can remove the threat of a single point of failure.

Jadu

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    • Telephone 0116 222 7242
    • Email info@jadu.net
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    • United Kingdom
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    • Telephone 877-411-6959
    • Email info@jadu.net
    • 70 West Madison Street,
    • Three First National Plaza,
    • Suite 1400,
    • Chicago, IL 60602
    • United States
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