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‘Enterprise 2.0’ - enabling the ultimate customer experience with web 2.0 content management
Delivering the ultimate customer experience is increasingly seen as the source of differentiation in commercial sector and public sectors - Web2.0 technologies can help deliver a better customer experience.
‘Enterprise 2.0’ - enabling the ultimate customer experience with web 2.0 content management
(PDF)- Size: 4.06 MB
- Estimated download time: (56k = 10 mins 8 secs)